Last Updated: 25.02.2025

1.1. These Terms and Conditions of Use (hereinafter referred to as the "Terms") govern the access to and use of www.artiscape.com (the “Website”) and any related services provided by KC Studio Mobilya Tasarım Sanayi Ticaret Anonim Şirketi (the “Company”). By accessing or using the Website, you (the “User”) accept these terms in full.

1.2. In these Terms, the Company and the User will be referred to separately as "Party" and together as "Parties".

For the purposes of these Terms, the following definitions shall apply:

“Company” refers to KC Studio Mobilya Tasarım Sanayi Ticaret Anonim Şirketi, the owner and operator of the Website.

“Website" refers to the online platform accessible at www.artiscape.com, including all subdomains, content, and services offered therein.

"User" refers to any individual who visits or uses the Website, including but not limited to customers, visitors, and registered account holders if any.

"Products" refers to items available for sale, including but not limited to furniture and home accessories, available for purchase on the Website.

“Order” refers to a purchase request submitted by a User through the Website for one or more Products.

3.1. By accessing the Website or purchasing products offered through the Website, you acknowledge and agree that these Terms constitute a legally binding agreement.

3.2. Users agree to use the site only for lawful purposes. Any illegal or unauthorized use is prohibited.

3.3. The Website is intended for use by individuals 13 years of age or older. If you are under 16, you may use this Website only with the involvement of a parent or guardian.

3.4. Artiscape reserves the right to suspend or terminate user accounts for violations of these terms.

3.5. The Company reserves the right to amend these Terms at any time. Such amendments shall take effect upon being posted to the Website. Continued use of the Website or Account constitutes acceptance of the revised Terms.

4.1. To access certain features of the Website, Users may be required to create an Account. By registering, Users agree to provide accurate, complete, and up-to-date information and to promptly update any changes to maintain the accuracy of their Account information.

4.2. Users are responsible for safeguarding their login credentials, including using strong passwords and keeping them private. Sharing login credentials is strictly prohibited. The Company shall not be liable for any unauthorized access or misuse of an Account resulting from the User’s failure to secure their credentials.

4.3. If a User suspects unauthorized access or a security breach, they must notify the Company immediately at legal@artiscape.com. The Company reserves the right to suspend or terminate an Account for violations of these Terms or suspicious activity. Termination or suspension of an Account does not absolve the User of obligations incurred prior to such action.

5.1. The prices presented for the User’s information do not include VAT.

5.2. The prices listed and announced on the Website are the selling price and are valid until they are changed. Prices and campaigns announced by the Company for a period of time are valid until the end of the specified period.

6.1. If User would like Artiscape to organize shipping, crating; shipping costs will be invoiced separately when your order is ready for dispatch, based on the rates at that time. If User provide delivery address, Artiscape will get back to the User regarding the shipping costs. Alternatively User may opt to arrange shipping independently. In such case Artiscape accepts no liability for damages and delivery time. If User request Artiscape to ship products to an address outside of Turkey, custom clearence will be User’s responsibility. If the User’s delivery address is outside the shipping area, the Company has the right to cancel the Order. In case of cancellation of the Order, if the product price has been collected, it will be returned to the User.

6.2. In the regions, in cases where there are inaccuracies and deficiencies in the shipment information, in cases such as some social events and natural disasters, there may be sagging in the specified day period. The User cannot impose any responsibility on the Company due to these delays.

6.3. If the Product will be delivered to a person/organization other than the User, the Company is not responsible for the extra shipping costs that may arise from the person/organization to be delivered not accepting the delivery, inaccuracy in the shipping information and/or the User’s absence. If the product(s) have not reached the customer within the specified days, delivery problems should be reported immediately by e-mail legal@artiscape.com.

6.4. The dimensions and weights of the products are detailed on website. If the products cannot be delivered to User’s address due to size or weight constrains, Artiscape cannot be held responsible. Please note that Artiscape’s delivery service is limited to bringing the products to the designated delivery address. Artiscape is not responsible for unloading, unpacking or placing the products at the location.

6.5. If the delivery location is at a point where the truck cannot enter, Artiscape does not assume responsibility for the vehicle change and afterwards.

6.6. The User is responsible for checking the product at the time of receipt; dents, broken, torn packaging, etc. will not receive damaged and defective products. User; When he sees a problem caused by the cargo, he is responsible for not accepting the product and keeping a report to the cargo company official. If the package is not accepted and a report is made, the situation must be notified to the Company immediately by legal@artiscape.com e-mail as soon as possible together with the copy of the report remaining with the User. Although Artiscape is not responsible for delivery unless it arranges the delivery itself, Artiscape will make every effort to assist in this case.

6.7. Delivery costs of the Product shall be borne by the User unless otherwise directed. Delivery of the product; If the Company’s stock is available and after the payment is made, it is made within the committed period. The Company shall deliver the Product within 12-14 weeks at the latest from the date the Product is ordered by the User though this may vary based on the production Schedule.

6.8. If for any reason the price of the Product is not paid by the User or the payment made is canceled in the bank records, the Company is deemed to be released from the obligation to deliver the product. In cases where it becomes impossible to fulfill the performance of the product subject to the order, the Company shall notify the User within 3 (three) days from the date of learning of this situation and shall refund all payments collected, including delivery costs, if any, within 14 (fourteen) days at the latest from the date of notification.

7.1. The User may only use the methods specified on the Website to make payment.

7.2. The time of processing of orders is not the time of placing the order, but the time when the necessary collection reaches the Company’s bank accounts. The User accepts, declares and undertakes that, since forward sales are made only with credit cards belonging to banks, it will also confirm the relevant interest rates and information about default interest from its bank, and that the provisions regarding interest and default interest in accordance with the provisions of the legislation in force will be applied within the scope of the credit card agreement between the bank and the User.

7.3. Term/installment payment facilities provided by credit card, installment card, etc. issuing institutions such as banks and financing institutions are a loan and/or installment payment facility provided directly by the said institution; Product sales realized within this framework and for which the Company has fully collected the price are not considered installment sales for the parties to this Terms, but are cash sales.

7.4. After the delivery of the product, if the relevant bank or financial institution does not pay the price of the product to the Company due to the unfair or unlawful use of the credit card of the User by unauthorized persons in a way not caused by the fault of the User, the User is obliged to return the product to the Company immediately, provided that it has been delivered to him. In this case, delivery expenses belong to the User.

7.5. A storage fee will apply for products not picked up promptly upon completion. For orders placed from outside Turkey, we accept payments exclusively in U.S. Dollars (USD). For payments made within Turkey: The amount payable in Turkish Lira (TL) will be calculated based on the Central Bank of Turkey’s USD selling Exchange rate on the payment date. Additionally, for orders placed over the weekend, the Exchange rate will be that of the first business day following the order date.

Artiscape’s unique pieces are crafted to order and cannot be changed or returned. Images provided in the quotation are for promotional purposes only; please refer to the descriptions for accurate details. Samples used during product selection are intended solely for demonstration purposes. Variations may occur in the final product. Storage fees are not included in the quoted price.

All content on the Website, including but not limited to text, images, trademarks, and software, is the property of the Company or its licensors and is protected by intellectual property laws. Unauthorized use is strictly prohibited.

10.1. To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Website or purchase of products. This limitation of liability includes, but is not limited to, loss of profit, revenue, data, or business opportunities, whether arising from breach of contract, negligence, or any other legal theory.

10.2. In jurisdictions that do not allow exclusions of liability, the Company's liability shall be limited to the amount paid for the product.

11.1. The Company takes reasonable measures to protect User data and ensure the security of the Website. However, the Company cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur.

11.2. Users are responsible for maintaining the security of their accounts by using strong passwords and keeping their login credentials confidential. The Company shall not be held liable for any unauthorized access resulting from the User’s failure to secure their credentials.

Artiscape is not liable for any failure to perform due to causes beyond its control, including natural disasters, war, terrorist attacks, government regulations, and other force majeure events.

The Company’s Privacy Policy, available [here](Insert Privacy Policy URL), is incorporated into these Terms by reference.

For questions or concerns regarding these Terms, you may contact us at:

Address: Ayazağa Mah. Mimar Sinan Sk. A No:21 İç Kapı No:7 Sarıyer/İstanbul

Email: legal@artiscape.com

Phone: +90 212 323 33 38

These Terms represent the entire agreement between Users and the Company and supersede all prior agreements.

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

The Company’s failure to enforce any provision of these Terms does not constitute a waiver of that provision. Any waiver must be explicitly stated in writing.

These Terms are governed by the laws of Turkey without regard to its conflict of laws provisions. Disputes will be resolved through binding arbitration conducted in Istanbul, Turkey under the rules of the Istanbul Chamber of Commerce Arbitration Center (ITOTAM). Arbitration shall be conducted in the English language, and the costs shall be shared equally by the Parties unless otherwise determined by the arbitrator.